Privacy Policy

Naga Tech ("we", "us", "our") operates an online AI development school based at 247 Phaya Thai Road, Ratchathewi, Bangkok 10400, Thailand. This Privacy Policy explains how we collect, use, store, and protect personal data, and describes the rights available to individuals whose data we hold. We are committed to handling your information with care and in accordance with Thailand's Personal Data Protection Act B.E. 2562 (PDPA) and other applicable standards.

1. Who this policy applies to

This policy applies to visitors to our website, individuals who contact us via the enquiry form or by email, and individuals who enrol in any Naga Tech programme. It does not apply to data held by third-party services you may access independently.

2. What personal data we collect

We collect only the personal data necessary to provide our services and communicate with you. This includes:

• Contact information — name, email address, and telephone number, where provided via the enquiry form or directly by email.
• Enrolment information — name, contact details, and programme-related information provided when you enrol in a course or mentorship engagement.
• Submitted work — exercises and project materials submitted as part of a programme. These are used solely for assessment and feedback purposes.
• Technical data — browser type, IP address, and pages visited, collected automatically via cookies and server logs for site performance and security purposes.

3. Legal basis for processing

We process your personal data on the following legal bases:

• Contractual necessity — processing required to deliver a programme you have enrolled in.
• Legitimate interest — responding to enquiries, maintaining website security, and improving our services.
• Consent — optional cookies and marketing communications, where you have explicitly agreed.

4. How we use your data

Your personal data is used for the following purposes:

• Responding to enquiries submitted via the website or by email
• Managing your enrolment and delivering programme materials
• Providing written feedback on submitted exercises
• Issuing completion statements at the end of a programme
• Sending programme-related communications during your period of study
• Maintaining records required for legal or administrative purposes

We do not use your personal data for advertising or share it with third parties for marketing purposes.

5. Data retention

Contact enquiry data is retained for up to 12 months from the date of last contact. Enrolment records and submitted programme materials are retained for up to three years following completion or withdrawal. Technical log data is retained for up to 90 days. You may request deletion of your data at any time, subject to any legal obligations that require us to retain certain records.

6. Data sharing

We do not sell, rent, or trade personal data. We may share data with the following categories of third party only to the extent necessary to operate our services:

• Service providers — hosting, email delivery, and platform providers who process data on our behalf under appropriate agreements.
• Legal authorities — where required by applicable law or a valid legal request.

Any third-party service providers we use are required to process data securely and only for the purposes we specify.

7. Cookies

Our website uses cookies to support essential site functionality and, where you consent, to understand how the site is used. Essential cookies cannot be disabled as they are required for the site to operate correctly. Optional analytics and preference cookies are only set where you have provided consent. For full details, see our Cookie Policy.

8. Data security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. Access to personal data is limited to staff who require it to perform their role. We use secure connections (HTTPS) for all data transmission to and from our website. In the event of a data breach that is likely to affect your rights, we will notify you and, where required, the relevant supervisory authority, within the timeframes required by applicable law.

9. Your rights

Under the PDPA and applicable data protection law, you have the following rights in relation to your personal data:

• Right of access — to request a copy of the personal data we hold about you.
• Right to rectification — to request correction of inaccurate or incomplete data.
• Right to erasure — to request deletion of your data, where no legal obligation requires us to retain it.
• Right to restriction — to request that we limit the processing of your data in certain circumstances.
• Right to data portability — to receive your data in a structured, commonly used format.
• Right to object — to object to processing carried out on the basis of legitimate interest.
• Right to withdraw consent — where processing is based on consent, to withdraw that consent at any time without affecting prior processing.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

10. Third-party links

Our website may include links to external resources and third-party services. We are not responsible for the privacy practices of those services and recommend reviewing their policies before submitting personal data.

11. Children's privacy

Our programmes are intended for learners aged 18 and over. We do not knowingly collect personal data from individuals under 18. If we become aware that data from a minor has been submitted, we will delete it promptly.

12. Supervisory authority

If you believe your data protection rights have not been respected, you have the right to lodge a complaint with the Personal Data Protection Committee (PDPC) in Thailand, which is the relevant supervisory authority for personal data matters under the PDPA.

13. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The current version will always be available at this URL. Where changes are material, we will notify active students by email. Continued use of our services after a policy update constitutes acceptance of the revised terms.

14. Contact

For any questions about this Privacy Policy or to exercise your rights, please contact:

Naga Tech
247 Phaya Thai Road, Ratchathewi, Bangkok 10400, Thailand
Email: [email protected]
Phone: +66 2 469 7258